UDR Blog

How to Choose the Best Data Recovery Service For Your Business

Running a successful business means having the right resources, the right strategies, and the right people supporting you at all times. Not only does having this network help keep plans and business goals moving forward, but it can also provide your company with critical support when you need it most.

One of the most valuable, yet overlooked, business resources to have on board is computer data recovery. In today’s hyper-digital era, technology like computers and cloud storage often store businesses’ most valuable data and information. From private product specifications to confidential financial data, the information stored on your company’s computer network isn’t just what you need to succeed. It’s also what allows your business to operate day in and day out.

Therefore, if and when any information or data becomes compromised, not only could productivity be stalled, but your entire business could be put in jeopardy. For these and other reasons, having a reliable data recovery service on-call is critical.

Why Use a Data Recovery Service?

As helpful and as technologically advanced as they are, computer systems still fail, accidents still happen, and technology still has its glitches. Whether irreplaceable company data is lost or damaged by viruses, stolen from either employees, competitors, or cyberattacks, or destroyed by natural disasters like floods or fires, a data recovery service can help recover any salvageable information and also protect your business from going under due to unpredictable, unfortunate events.

How to Choose the Best Data Recovery Service

You wouldn’t choose a random contractor to build your dream home, right? You also shouldn’t pick a data recovery service without doing your due diligence. Take these four tips into consideration when choosing the best data recovery service for your company.

1. Look for referrals, testimonials, and reviews.

In addition to asking other company managers or business owners about who they use for data recovery services, also ask for suggestions from members of your IT department. Once you have some options in mind, get online and research reviews and testimonials from previous clients. This is a great way to get some background information on the company and see if they align with your business’s needs.

2. Make sure they are industry certified.

An industry certification is invaluable. It indicates that the service company is competent to work with your company’s data, and it also shows that they follow best practices and processes. When choosing data-recovery workers, ensure that they’re able to securely handle data recovery by asking for proof of certification. When inquiring about certification, you should also ask about what kind of experience they have, not just in working with different devices, but also with different scenarios like fire, heat, and water damage, viruses, hacks, etc. This will give you a better idea of how qualified the company or provider is to work with your company.

3. Ask the right questions.

In addition to the inquiries mentioned above, you should also ask the following questions during the interview:

  • What process do you take when recovering data?
  • What do you do with the equipment you need to work with? Does it leave our facility?
  • If hard drives, etc. leave our facility, do you take them to a clean and dust-free environment?
  • What is your charging price?
  • If the data is recovered, will it be fully functional? If it’s not recovered, will I still be charged?

By asking these and similar questions, you’ll have a more comfortable idea of who you’re entrusting with your valuable equipment and information, as well as a better idea of what you can expect from the process.

4. Be aware of both their security practices and customer service policies.

If the data recovery service provider is reliable, dependable, and qualified, they will follow a set of security protocols as a means of protecting the integrity of your company and your data. Furthermore, be sure you’re aware and comfortable with the provider’s customer service policies. They should be totally equipped to handle an array of different problems, queries, and issues while keeping clients’ needs in their best interest.

With the help of these tips and suggestions, you can have peace of mind knowing your company is working with the best data recovery service provider possible.